Why Does My Chromebook Keep Disconnecting From Wifi?

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By Ryan Robinson

Dealing with connectivity issues can be incredibly frustrating, especially when you’re relying on a Chromebook which is designed for seamless internet access. If your Chromebook keeps disconnecting from Wi-Fi networks, don’t worry! In this guide, we’ll explore the potential culprits and provide step-by-step solutions to help you get back online in no time. Let’s dive in!

Restart the Chromebook and Router

One of the simplest solutions that often works is restarting both devices. Power cycling allows the connection between them to be reset completely.

Follow these steps to restart your Chromebook:

  1. Click on the time display in the bottom right corner of the screen.
  2. Click on the Restart button.
  3. The device will shut down and automatically restart after about 10 seconds.

Restart the Chromebook

For the wireless router:

  1. Unplug the power cable from the back of the router.
  2. Wait 30 seconds before reconnecting the power cable.
  3. Allow a minute or two for the router to reboot fully.

Restarting establishes a fresh Wi-Fi handshake between the Chromebook and router so they can communicate effectively again.

Check for Software Updates

Outdated software is a prime suspect behind frequent disconnections. Chrome OS and router firmware need regular updates to fix bugs and enhance connectivity.

On your Chromebook:

  1. Click on the time display in the bottom right corner.
  2. Click on the Settings icon.
  3. Click on About Chrome OS from the left menu.
  4. If updates are available, click Restart to update.

For the wireless router:

  1. Log into the router admin interface.
  2. Check the firmware version and compare it to the latest available for that model.
  3. Follow the router manufacturer’s instructions to update the firmware.

Keeping Chrome OS and the router firmware up-to-date prevents software incompatibilities from interfering with a consistent Wi-Fi link.

Evaluate Signal Interference

Physical objects and distance from the router can disrupt Wi-Fi signals. Appliances, thick walls, glass, insulation, and metal surfaces are common barriers. Interference from neighbouring wireless networks also plays a role.

Ideally, position the Chromebook within 15-25 feet of the wireless router with minimal obstructions in the path between them. Avoid placing the router on a floor or in a closet tucked away in the corner.

Repositioning the Chromebook and router for clearer line-of-sight often improves coverage and stability. Test different locations and angles to optimize the signal strength and reduce the Chromebook keeps disconnecting from Wi-Fi networks issue.

Forget and Rejoin the Network

Over time, constantly switching between home and public Wi-Fi networks can cause glitches. Forgetting the network on your Chromebook and reconnecting fresh provides a clean slate.

Follow these steps:

  1. Click on the time display in the bottom right corner.
  2. Click on the Wi-Fi network name.
  3. Click Forget.
  4. Click on the Wi-Fi icon again and select your network.
  5. Enter the password to reconnect if prompted.

This can clear up connection issues caused by too many devices accessing the router simultaneously. Boot other devices like smartphones off the network to isolate the Chromebook if needed.

Adjust Power Management Settings

The Chromebook battery-saver feature automatically turns off Wi-Fi after periods of inactivity. This helps conserve battery but can cause connectivity drops if the display or keyboard is idle.

  1. Click on the time display in the bottom right corner.
  2. Click on Settings.
  3. Click on Device from the left menu.
  4. Under Power, uncheck both “Turn Wi-Fi off when idle” boxes.

Modifying these settings ensures Wi-Fi remains active even when you haven’t used the Chromebook for a while.

Network Not Available Chromebook – Test Another Network

Switch to a different Wi-Fi network like a friend’s, the public library, or a personal hotspot to determine if the issue is isolated to your home network environment and router.

If the Chromebook has the same problems connecting elsewhere, the laptop hardware itself may be the root cause. But if it links fine on other networks, then troubleshoot your router further.

Factors like router firmware, settings, location, and a number of connected devices tend to be specific to each Wi-Fi implementation. Testing alternate networks helps zone in on the culprit.

Contact Google Support

Hardware failures can also manifest as wireless connectivity problems if the Wi-Fi/Bluetooth antenna malfunctions. Power washing and software troubleshooting steps may not resolve it.

Contact Google support for further assistance if you’ve tried the above solutions to no avail. Their experts can inspect error logs and run diagnostics to isolate if it’s a device defect covered under warranty rather than just a configuration or router issue on your end.

Examples include:

  • Faulty antenna cable
  • Lose solder on the Wi-Fi chipset
  • Damaged antenna connector

Getting an accurate diagnosis from support can determine whether you need repair, replacement, or just further troubleshooting. Provide as much detail about your Chromebook model, OS version, and symptoms when opening a case.


Staying connected is vital for getting work done on a Chromebook. if your Chromebook keeps disconnecting from WIFI network frequently then it can halt productivity. But restarting the Chromebook and router, updating software, relocating devices, adjusting power settings, and seeking support are all ways to combat annoying wireless disconnects.

Most connectivity problems can be resolved through systematic troubleshooting. Persist in trying different solutions and combinations of steps outlined here. Consistent Wi-Fi is within reach with a little trial-and-error using these Chromebook troubleshooting tips.

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